Mystery Shopping

Are you confident that your employees are delivering excellent customer service? Are your customer enquiries responded to quickly and efficiently?

Do you monitor the quality of the work completed within your workshop?

eAutomotive can arrange all types of mystery shopping to be completed on your business, from measuring email and telephone call response times to onsite mystery shops, including monitoring the quality of your Technicians work.

If you have a particular requirement then please contact eAutomotive to discuss.