Pay As You Go IT Support
If you don't want to be tied to a long contract, or just need ad-hoc IT support then our Pay As You Go solution may suit your business and provides the following benefits: -
Access to our experienced team
Our Pay As You Go solution provide a range of benefits and this includes access to our team that collectively have over 45 years experience providing IT support for both Automotive Manufacturers and Retailers.
Billed in 15 minute increments
All of our Pay As You Go remote IT Support is billed in 15 minute increments of £12.50 ex vat and incident spend can be capped. If additional time is required then we always obtain authorisation before further work is completed.
If you already have an internal, or external IT department then our Pay As You Go services can also be utilised for additional IT support, ad-hoc projects and implementations, all charged at a pre-agreed rate.
No call out charges
Its not always possible to resolve all IT issues remotely and sometimes an onsite visit is necessary. Our onsite charges are always agreed with you in advance and will never include a premium call out fee.
There is no requirement for you to commit to a contract however our Pay As You Go IT solutions still provide peace of mind with full access to our professional IT Team when you need help and assistance.
Only pay for the support you need
Another benefit of our Pay As You Go IT support is we do not charge a monthly retaining fee for our services and all support is provided on request meaning you only pay for the support you need.
Does your business suffer when your IT person is on holiday or in the event of an unplanned absence, then our team can help. Our Pay As You Go solution provides peace of mind that you can have support when you most need it.
The same levels of service
All of our Pay As You Go customers benefit from the same service levels we offer as part of our Managed IT Solutions, these include agreed response times for remote and onsite support without being tied to a lengthy contract.
Our Pay As You Go support invoices provide a detailed description of the work we have completed along with a full breakdown of our charges which provides you with complete transparency.